CRM Support and Maintenance for NHFC
Kamogelo Dagane
In plain English
The NHFC is procuring consolidated CRM support and maintenance services for twelve months. Bidders must be registered on the Central Supplier Database and provide a valid B-BBEE certificate or sworn affidavit.
Always check the official documentDescription
The National Housing Finance Corporation (NHFC) invites bids for the consolidated support and maintenance of their Sage CRM-based solutions. This project covers the Grant Facilitation System, Web Portal, and Loan Management Systems. The successful service provider will perform application support, system maintenance, security administration, and database optimization over a 12-month period. The scope includes approximately 840 hours of work, with a maximum of 70 hours per month. Key deliverables include system enhancements, integration support, and structured knowledge transfer to internal staff. The work will be performed on an as-and-when-required basis. The tender is issued by the NHFC and the closing date for submissions is 13 November 2026 at 11:00 AM. Bidders must demonstrate relevant experience in financial services systems and provide a team of qualified technical specialists.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- B-BBEE certificate — A B-BBEE certificate or sworn affidavit confirming your contribution level.
Full requirements
- Valid Tax Compliance Status (TCS) Pin
- Central Supplier Database (CSD) registration
- Valid B-BBEE certificate or signed Sworn Affidavit
- Five client reference letters for work completed within the last five years
- Key personnel must hold relevant qualifications with SAQA verification
Contact & how to apply
Name: Kamogelo Dagane
Email: quotations02@nhfc.co.za
Phone: 060-994-2815
How to apply: Interested bidders must number all documents, convert the complete submission into a single PDF file, and email it to Quotations02@nhfc.co.za before the closing date and time of 13 November 2026 at 11:00 AM.
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