Inmate Communication System for Correctional Services.
Mr Kopano Ntsoane
In plain English
The Department of Correctional Services is procuring an inmate communication system for 15 years. Bidders must be registered on the National Treasury Central Supplier Database and be tax compliant.
Always check the official documentDescription
The Department of Correctional Services is seeking a service provider to design, install, and maintain an Inmate Communication System across 243 correctional facilities in South Africa. This project involves providing secure, tamper-resistant telephone hardware and managing connectivity isolated from the department's main network. The contract will span fifteen years, with performance reviews every five years. The service provider will manage the system and generate revenue through call charges, while paying a management fee to the department. Key deliverables include a detailed implementation plan, system architecture, and ongoing technical support. The project requires the system to function reliably in environments with mobile phone jamming technology. Bidders must demonstrate technical expertise and provide a comprehensive maintenance strategy for all hardware and software components throughout the contract duration.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- Other registration — An industry registration the tender requires (e.g. PSIRA, NHBRC, a professional or trade licence).
Full requirements
- Must hold valid I-ECNS or I-ECS licence from ICASA
- Must be registered on the National Treasury Central Supplier Database (CSD)
- Must provide valid Tax Compliance Status (TCS) PIN
- Must provide two reference letters for similar projects completed within five years
Contact & how to apply
Name: Mr Kopano Ntsoane
Email: Kopano.Ntsoane@dcs.gov.za
Phone: 012-305-8274
How to apply: Submit two separate sealed envelopes (one for the proposal and one for the pricing schedule) into the tender box at the Poyntons-Building West Block, 124 W.F. Nkomo Street, Pretoria, by 11:00 on 14 September 2026.
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