Collaboration for NCC Opt-Out Registry System Enhancement
Ms. Mapula Moropene
In plain English
The NCC is seeking service providers to collaborate on enhancing the Opt-Out Registry System. Eligible bidders must be registered on the Central Supplier Database and comply with data sovereignty and privacy requirements.
Always check the official documentDescription
The National Consumer Commission (NCC) is seeking service providers to collaborate on the Opt-Out Registry System (OORS). The project aims to enhance the existing system through high-level solution architecture, multi-channel accessibility, and the implementation of AI-driven chatbots for consumer and direct marketer registration. Key deliverables include real-time verification tools and systems for collecting evidence of opt-out violations. The work will be based in South Africa, with the successful provider being accredited for a 10-year period. This is a zero-cost collaboration where the service provider covers all operational expenses and proposes a revenue-sharing model with the NCC. The project is managed from the NCC offices in Pretoria.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
Full requirements
- Must be registered on the Central Supplier Database (CSD)
Contact & how to apply
Name: Ms. Mapula Moropene
Email: M.Moropene@thencc.org.za
Phone: 012-065-1994
How to apply: Submit one original and two duplicate hard copies, plus an electronic version, to the National Consumer Commission, SABS Campus, Building C, 1 Dr. Lategan Road, Groenkloof, Pretoria. Proposals must be clearly marked for the attention of the Manager: Supply Chain Management with the reference number NCC/RFP/01/2026/2027.
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