Whistleblowing Services for SAMSA.
Ivor Mothoane
In plain English
Whistleblowing services are being procured. Bidders must ensure compliance with tax obligations and may need to be registered on the Central Supplier Database.
Always check the official documentDescription
The South African Maritime Safety Authority (SAMSA) is seeking a service provider to manage an independent, confidential whistleblowing hotline for a three-year period. The service must operate 24/7/365 and include reporting channels such as toll-free telephone, SMS, email, and a secure web form. The provider must support all official South African languages, ensure compliance with the Protected Disclosures Act and POPIA, and manage a secure case register. Key deliverables include urgent report alerts within 24 hours, monthly performance reports, and quarterly trend analysis. The provider must take over existing SAMSA contact numbers and be fully operational within 30 days of appointment.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
Full requirements
- Registered on the Central Supplier Database (CSD)
- Valid SARS Tax Compliance Status (TCS) PIN or certificate
- Two reference letters for similar whistleblowing services from the last five years
- No conflict of interest regarding former SAMSA employees
Contact & how to apply
Name: Ivor Mothoane
Email: imothoane@samsa.org.za
Phone: 012-366-2600
How to apply: Submit all bid response documents via email to rfqresponses@samsa.org.za. Ensure the email subject line clearly states the RFQ number: RFQ-HO-1835.
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