SAMSA RFI for Opticon IPECS eMG100 VoIP Solution
Zanele Sibiya
In plain English
SAMSA is seeking information on the Opticon IPECS eMG100 KSU VoIP solution. No specific eligibility requirements are stated.
Always check the official documentDescription
The South African Maritime Safety Authority (SAMSA) is requesting information regarding an Opticon IPECS eMG100 VoIP solution for their Cape Town office. The project requires a PABX switchboard system that integrates with SAMSA’s internal Microsoft Teams telephony. The system must support 24/7/365 operations with unlimited local and international calling capabilities. The scope includes the supply of hardware, such as terminals and cabling, and a 24-month rental agreement. This request is intended to assist SAMSA with budget planning for their communication infrastructure.
Full requirements
- Must integrate with SAMSA MS Teams Calling
- System must support 24/7/365 continuous operation
- Must support unlimited local and international call routing
Contact & how to apply
Name: Zanele Sibiya
Email: zasibiya@samsa.org.za
Phone: 012-366-2600
How to apply: Responses must be submitted via email to Zanele Sibiya at zasibiya@samsa.org.za by 11:00 am on 25 June 2026. For any inquiries, please contact 012 366 2600.
Related tenders
Hosted PABX Solution with Teams Integration for MHSC
The Mine Health and Safety Council (MHSC) seeks a service provider for a hosted PABX telephony solution for 74 users, including Microsoft Teams integration, VoIP capabilities, and desktop instruments. The project involves implementing a redundant Session Border Controller and SIP trunking services over 62 months, with a 2-month implementation phase and 60 months of support. Deliverables include network readiness assessments, emergency call handling, call recording, and end-user training, ensuring compliance with POPIA and RICA regulations.
Call centre solution for Sentech.
Sentech SOC Ltd seeks a service provider for a one-stop call centre solution based in Johannesburg. The contract is for 20 months, with an option to extend for 24 months. The provider must operate 16 hours daily, 7 days a week, and provide 20 agents. Key requirements include QContact Omnichannel system licenses, integration with existing systems, and support for telephony, email, social media, and WhatsApp. Implementation is required within three weeks, following a two-envelope tender process.
Supply and Maintenance of Telecommunications Solutions
The Mkhondo Local Municipality seeks bids for an integrated telecommunications solution, including internet services, network infrastructure, and hosted VoIP for main and satellite offices. Key tasks include installing fiber and wireless links, supplying IP phones, setting up a call center, and providing maintenance for 36 months. Bidders need five years of experience and relevant references. A project manager with an ICT degree and certified technicians are required. Submissions close on 09 July 2026.
Supply and Maintenance of Policing and Control Systems
The City of Cape Town seeks a company to supply, install, and maintain an Emergency Policing & Incident Control System, an Investigative Case Management System, and a Contraventions System for a 15-year contract. A compulsory hybrid site visit/clarification meeting is scheduled for 23 April 2026. Submissions close on 01 June 2026.
Microsoft Licensing and Teams Operator Connect Services.
Wesgro seeks a Microsoft Licensing Service Provider for a three-year contract to manage Microsoft agreements, Azure subscriptions, and Microsoft 365 licenses. The provider will also handle migration to Microsoft 365 A5 and provide a managed telephony solution for 135 users via Microsoft Teams Operator Connect. Deliverables include quarterly optimization reports, annual compliance verification, and a detailed migration plan. The project is in the Western Cape, requiring bidders to demonstrate experience with three similar past projects and provide client testimonials. The contract is for 36 months, subject to the 80/20 preference point system.
SAGE ERP and Payroll System Support Services.
The South African National Space Agency (SANSA) seeks bids for a three-year contract to maintain, support, and enhance its Sage ERP and Payroll systems at its Pretoria facilities. Key tasks include software licensing, system enhancements, integration with external platforms, and 3,000 hours of technical support. The service provider must manage Sage X3 and Sage 300 modules, conduct system integrity assessments, and provide staff training. Proposals must remain valid for 120 days after the closing date of 03 July 2026.