Travel Services Management for Tourism Department.
South African Tourism
In plain English
The Department of Tourism is seeking service providers for travel services management for three years. Bidders must ensure compliance with tax obligations and submit a tax compliance status PIN or certificate.
Always check the official documentDescription
The National Department of Tourism invites bids for the appointment of a service provider to manage travel services for a period of three years. The work will be based in Pretoria. The successful bidder will handle domestic, regional, and international travel arrangements, including air travel, accommodation, car rentals, and shuttle services. Key deliverables include 24/7 emergency support, financial management of travel accounts, and detailed reporting on travel activities. The provider must use GDS technology for bookings and ensure all travel costs align with National Treasury guidelines. The contract requires an open-book policy regarding commissions and includes quarterly performance reviews.
What you need to qualify
- CSD registration — Registration on the Central Supplier Database — required to do business with government.
- Registered company — An active CIPC-registered company in good standing.
- Tax clearance — A valid SARS tax compliance status (PIN) showing your tax affairs are in order.
- B-BBEE certificate — A B-BBEE certificate or sworn affidavit confirming your contribution level.
- Other registration — An industry registration the tender requires (e.g. PSIRA, NHBRC, a professional or trade licence).
Full requirements
- Valid CIPC company registration documents
- Established office in South Africa with proof of address
- Valid IATA license or signed third-party agreement
- Valid SARS Tax Compliance Status PIN or CSD registration
- Security vetting and signed secrecy declarations for all personnel
- Consolidated B-BBEE certificate and joint venture agreement if applicable
Contact & how to apply
Name: Merriam Nthani
Email: MNthani@tourism.gov.za
Phone: 012-444-6230
How to apply: Submit physical proposals in a sealed envelope marked with bid number NDT0005/26 to the tender box at the ground floor of Tourism House, 17 Trevenna Street, Sunnyside, Pretoria, 0002. Submissions must be recorded in the reception register.
Related tenders
Transfer and shuttle services for Tourism Department.
The National Department of Tourism seeks service providers for nationwide transfer and shuttle services over three years, focusing on Gauteng Province. Services include airport transfers, event transport, and coach hire, with a 24-hour call center, account management, and a vehicle fleet with satellite tracking. Providers must ensure professional driver conduct, manage bookings, maintain vehicles, and implement safety protocols. Services are provided as needed.
Panel for Travel Management Services.
The Financial Sector Conduct Authority (FSCA) seeks to appoint a panel of six travel management companies for five years, starting August 2026. The panel will manage domestic and international travel bookings, including flights, accommodation, and car rentals. It will be divided into two groups based on annual turnover. Key deliverables include 24/7 emergency support, financial reporting, and integration with FSCA’s software systems. The service providers will assist with travel arrangements, risk management, and visa support to streamline processes and ensure cost-effective travel management.
Provision of Travel Management Services for City of Cape Town.
The City of Cape Town seeks a service provider for travel management services from July 2027 to June 2030. Responsibilities include managing domestic and international travel, such as flights, accommodation, car rentals, and shuttle services using a hybrid booking model. The provider must offer 24/7 emergency support, manage financial accounts, and deliver monthly reports on travel spend and carbon footprints. A primary and an alternative service provider will be appointed.
Travel and accommodation services for Free State Department.
The Free State Department of Social Development seeks service providers for air travel, car hire, shuttle services, and accommodation for domestic and international travel over three years, with a possible one-year extension. At least five providers will be appointed to offer 24/7 emergency support, visa assistance, and three price comparisons per booking. Providers must manage financial accounts, provide detailed electronic reports, and maintain an operational office in the Free State.
Travel Agent Services for Nkomazi Municipality.
Nkomazi Local Municipality seeks a travel agent for 36 months to manage travel, accommodation, and conference services. Responsibilities include booking travel, securing cost-effective arrangements, and ensuring smooth travel for municipal staff. Tasks involve managing bookings, arranging transport, coordinating conferences, and assisting with travel documents. A non-compulsory briefing is on 26 May 2026, with a submission deadline of 26 June 2026.
Automated Online Travel Management System for EWSETA.
The Energy and Water Sector Education and Training Authority (EWSETA) seeks a service provider for an Automated Online Travel Management System for twelve months. The system should handle flight bookings, accommodation, car rentals, and conference management with automated approval workflows, budget validation, and real-time financial reporting. The provider must offer 24-hour emergency support, manage data migration, and provide user training. The project requires strict turnaround times, system functionality demonstration, and includes disaster recovery and data privacy measures to streamline travel procurement and ensure financial control.